Getting Started with the NDIS: Answers to the Most Common Questions
- Dana Le Mon
- Aug 10
- 2 min read
If you're new to the National Disability Insurance Scheme (NDIS), you're not alone. For many people, the NDIS can seem complicated at first. The good news is that once you understand the basics, the process becomes much easier to navigate.
Question 1: Am I Eligible for the NDIS?
This is usually the first question people ask.
Generally, you may be eligible if you:
Are under 65 years of age when you apply
Live in Australia and meet residency requirements
Have a permanent disability that has a significant impact on your daily life
Need disability-related supports now and into the future, or would benefit from early intervention supports
The NDIS assesses each application individually. Having a disability diagnosis alone does not automatically guarantee access. The focus is on how the disability impacts everyday activities and participation in the community. [ndis.gov.au]
Tip
If you're unsure whether you meet the criteria, speaking with a Local Area Coordinator (LAC), Early Childhood Partner, Support Coordinator, or disability advocate can help you understand your options before applying.
Question 2: How Do I Apply and What Happens Next?
Once you've determined you may be eligible, the next step is applying to access the NDIS.
Step 1: Gather Evidence
You'll need information from health professionals that explains:
Your diagnosis
How your disability affects your daily life
Why ongoing support is required
Evidence can come from:
GPs
Specialists
Psychologists
Occupational Therapists
Allied Health Professionals
Step 2: Submit an Access Request
You can contact the NDIS and complete an Access Request. Your evidence will be reviewed by the NDIA. [pwd.org.au], [ndis.gov.au]
Step 3: Receive a Decision
If approved, you will become an NDIS participant and move into the planning stage. [ndis.gov.au]
Step 4: Attend Your Planning Meeting
During your planning conversation, you'll discuss:
Your goals
Daily support needs
Therapy requirements
Community participation
Equipment or assistive technology needs
Future living and independence goals
The information you provide helps determine the funded supports included in your plan. [ndis.gov.au]
Step 5: Start Using Your Plan
Once your plan is approved, you can begin accessing supports and services funded through the NDIS. Depending on your situation, this may include:
Personal care
Community participation
Therapy supports
Support Coordination
Assistive technology
Home and living supports
Final Thoughts
The NDIS is designed to help people with disability live more independently, pursue their goals, and participate in their communities. While the application process can seem daunting, taking it one step at a time makes it much more manageable.
The two most important things to understand are:
Whether you're eligible
How to gather strong evidence to support your application
Getting these right from the start can make the entire process smoother and help ensure you receive the supports you need.
Need help getting started? Working with an experienced Support Coordinator or disability advocate can help you understand the process, prepare for planning meetings, and make the most of your NDIS journey.


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